Made for Shopify

Conversations that convert, not just resolve.

Intellect AI is the 24/7 Shopify agent that answers instantly, manages orders end to end, and turns browsers into buyers — all from one app.

3-day free trial Cancel Anytime Live in minutes
★★★★★ 4.9 on the Shopify App Store · trusted by 4,500+ brands
Trusted brands

Powering millions of shopper conversations across leading Shopify brands

GLOATJES MECurated SourcingSeanclaire AthleticaEstelar CosmeticsRayyNEX BRIT™

Intellect AI is used by over 4,500+ companies across the globe

“Our support team spends less time answering repetitive questions while Intellect AI helps customers find the right products and complete more purchases.”

Stephanie, Brand Manager · Gloat

The problem

Every conversation should create revenue
not just resolve questions.

Shoppers don't want to be deflected to a help center. They want an answer — and a reason to buy.

Generic botCustomer Support
Offline
Where is my order?

Please contact our support team at help@store.com for any order inquiries.

  • Generic answers with no store data
  • Can't take action on real orders
  • Robotic tone that frustrates customers
  • Misses every upsell and cross-sell
Dead-end support experience
Intellect AIShopify Commerce AI
Live Shopify data
Where is my order?
10:42 AM
S

Hi Sophie! Order #2847 ships from LA today — arrives tomorrow 3–5 PM. Want me to add gift wrapping while it's still being packed? 🎁

Add gift wrap
ConnectedLive Shopify data — products, orders, stock
ActionableEdits, cancels and returns orders in chat
PersonalisedOn-brand tone that builds trust and converts
Revenue-readyTurns every conversation into revenue
Every conversation becomes an opportunity
More than 60% of ecommerce support tickets are repetitive “where's my order?” questions — the exact volume Intellect AI resolves on its own.
The solution

An AI agent that reasons before it acts.

Intellect AI doesn't guess. It reads your knowledge base, checks live Shopify data, and decides the right action — just like your best agent would. And it shows its work.

  • 1Reads your storeCatalog, policies, FAQs and order data — grounded answers, never invented.
  • 2Reasons through intentUnderstands what the shopper actually wants and what to do next.
  • 3Takes the right actionTracks, edits, returns, recommends — or hands off to a human with full context.
Start free
Intellect AI Intellect AI Show reasoning
Reasoning
Thinking…
Looked up order #4471 — delivered 4 days ago
Checked return policy — 30-day window, eligible
Return request generated
Live resolution

Every query in, a happy customer out

Questions stream in from every channel, pass through Intellect AI, and come out resolved.

Live ChatReal-time messages
Order TrackingWhere's my order
Product QuestionsSizes, stock, specs
Returns & RefundsRefunds & exchanges
Support TicketsIssues & complaints
RecommendationsUpsell & cross-sell
Intellect AI
The platform

One intelligent system for every conversation

Support, sales and automation working together — all from one app.

An AI agent trained on your brand

It reads your policies, catalog and order data — then reasons before it acts.

Knowledge base
Synced
Order status
Synced
Smart Actions
Planned
Intellect AI
Ready to answer

Supports 100+ Languages

Your AI agent detects and responds in the customer's language automatically. No configuration required.

Chinese Spanish Hindi Arabic English Chinese Spanish Hindi Arabic English
Bengali Russian Japanese Punjabi Korean Bengali Russian Japanese Punjabi Korean
French German Tamil Turkish Italian French German Tamil Turkish Italian

Gets Smarter with Every Conversation

Smart Learning combines human feedback with real conversation data to continuously improve your agent's accuracy, automatically.

0.0%live accuracy
Conversation
Human feedback
Added to training
Model improves

Turns support into sales

In-chat upsells, AI bundles and custom nudges that lift AOV — guided and on-brand, never pushy.

  • Recommends the right product
  • Builds a bundle in the cart
  • Fires a custom 'Back in stock' nudge
AOV UPLIFT +24% avg uplift

Quick Ask Launcher

Product page

A product-page extension — not a pop-up — that surfaces your product USPs, live offers and sales, then lets shoppers ask anything right where they decide.

Something to ask Sarah?
Product USPOffersSales
Ask me anything…

Avatar & persona

Give your agent a real human face and a brand voice that feels unmistakably yours.

Generating avatar…
Brand tone
FriendlyProfessionalEmpatheticConfident & BoldEnergeticDirect & USP

Live chat & smart routing

AI → Human

AI-first, with clean human handoff and full context when a conversation needs a person.

U
Customer Query
"My item is damaged"
Urgent / Escalated
Intent Analysis
Damaged Delivery
Classification: Refund
AI Smart Routing
Sentiment Check
AI Auto-Reply
Bypassed (Frustrated)
David
Human Support
Live Handoff
Automation

Build multi-step workflows in minutes

Follow up on abandoned chats, product views, launches and back-in-stock — turn missed moments into revenue and higher AOV. No developers, no complexity.

Post-purchase follow-up
Runs automatically · 4 steps
No code Live
Trigger User orders
Wait Wait 1 day
Action Send offer mail
Result New order+ repeat purchase
Also runs on:Abandoned chatBack in stockProduct launchNew visitor
Set up in minutes

Trained on your store. Accurate from day one.

Point Intellect AI at your catalog, policies, FAQs and help docs and it learns them in minutes — so every answer is grounded in your real store data, never invented.

  • Syncs your Shopify catalog and orders automatically
  • Learns from PDFs, URLs, FAQs and help articles
  • Grounded answers — no hallucinated policies
  • Live in minutes — no developers needed
Shopify catalog
Products
Policies
FAQs
PDFs & docs
Reviews
Trained on your catalog, policies, FAQs & reviews
The proof

Real brands. Real numbers.

Not adjectives — outcomes Shopify merchants can measure.

GLOAT
+18%
AOV from guided conversations
Rayy
5xROI within the first 30 days
Day 1
Day 15
Day 30

Intellect AI handles the support volume, so my team can focus on orders. We cut support tickets by 63%, and customers actually thank us for the quick help.

JM
JES MEPremium eyewear · Shopify Plus
Outcomes Shopify merchants can measurePowered by Intellect AI
Intellect AI
JM
JES MEcut tickets 63%
63%
GL
GLOATAOV from guided conversations
+18%
RY
RAYYROI within the first 30 days
5x